Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced Thursday that Grab, Southeast Asia’s leading superapp, has selected AWS as its preferred cloud provider.

The duo said in a statement that with AWS, Grab is pursuing a technology-led strategy to accelerate growth across its mobility, deliveries, and financial services verticals, including its new digibanks, while continuing to improve its operational efficiencies and reduce information technology (IT) infrastructure costs.

Grab said it relies on the cloud to serve 41.9 million monthly transacting users and over 13 million driver and delivery partners registered on its platform.

By leveraging AWS’s resilient, secure, and elastic cloud, Grab accelerates innovation, rapidly launches new services, and scales efficiently across its eight-country footprint: Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam.

“At Grab, our strategy for growth is anchored on constant innovation to outserve the needs of our users and partners,

“This requires rapid experimentation, while ensuring security and stability, along with the ability to fully harness the potential of the latest tech like generative artificial intelligence (AI),” said Suthen Thomas Paradatheth, Chief Technology Officer of Grab.

As Grab looks to balance growth with cost discipline, the firm is using AWS Cloud to power the majority of its operations in Southeast Asia across verticals such as mobility, deliveries, and financial services and entities, including its digibanks in Indonesia, Malaysia, and Singapore.

By adopting AWS’s suite of cloud-based solutions, Grab has been able to gain agility and reduce operational costs.

Grab uses analytics service AWS Clean Rooms, which enables secure, privacy-preserving data collaboration between different entities and organizations.

Grab also leverages AWS’s purpose-built databases and has migrated more than 400 backend application services from traditional virtual servers to AWS Graviton2 processors to drive high performance, as well as cost and energy efficiency.

On-demand transactions made by Grab customers were up 22% in the third quarter of 2024.

To cater to this surge in demand for services, Grab uses Amazon Relational Database Service (Amazon RDS) as its transactional database coupled with Amazon DynamoDB.

This ensures high availability, scalability, and adaptability of its platform to drive exceptional customer experience fueled by more accurate searchable data.

As it looks to accelerate growth with initiatives focused on affordability, high value offerings, and digital banking, AWS provides Grab with a stable and scalable infrastructure to support this rapid expansion.

Building on AWS’s compute foundations, Grab said it continues to develop and implement several AI-powered use cases, particularly to improve driver productivity and support merchant growth.

Additionally, Grab has rolled out a new feature that uses AI to create appetizing descriptions of food dishes in five of its eight markets. This has boosted order completion rates, bringing particular benefits to smaller, unique restaurants on the platform and enhancing the overall dining experience for customers.

“By leveraging AWS’s unparalleled operational performance, scalability, and cutting-edge technologies, Grab is able to deliver personalized, seamless transactions to millions of users throughout the region,

“As the leading cloud provider, AWS is uniquely positioned to help Grab optimize its price performance, boost operational efficiency, and continually evolve its broad suite of data-powered services,” said Jeff Johnson, managing director, ASEAN at AWS.

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