Zoom: despite strong preference for AI, 92 percent of Singapore AI...

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2025-08-21 02:32:23 -

Zoom: despite strong preference for AI, 92 percent of Singapore AI natives still want the option of human support in customer interactions

Despite strong preference for artificial intelligence (AI), 92 percent of Singapore AI natives still want the option of human support in customer interactions, a new study commissioned by Zoom revealed Wednesday. Zoom said in a statement that the rise of a new class of ‘AI natives’ in Asia Pacific (APAC) — individuals aged between 18 and 24 years old — who have had...

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