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2025-04-14 04:30:04 -

Empowering businesses to stay ahead in the digital age: Delivering personalized, scalable, and AI-optimized customer experiences
Singapore is gearing up for a big year of entertainment in 2025. Mega-events like Lady Gaga’s exclusive Asia stop and the annual Formula 1 have generated excitement across Asia, and travel platforms have reported surges of over 358 percent in searches and bookings just from Lady Gaga’s concert. While major events like Lady Gaga’s concert have created excitement, they also...

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2025-06-09 04:58:57 -

From chatbots to agents: Why mid-sized companies are upgrading their conversational AI in 2025
In 2025, the evolution from basic chatbots to intelligent conversational agents is no longer a trend, it’s a business imperative. For mid-sized companies, the pressure to compete with large enterprises and meet rising customer expectations has reached a tipping point. As a result, more and more of these businesses are rethinking their digital interaction strategies and upgrading their...

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2025-07-08 03:46:35 -

How can AI be the emotional shock absorber for today’s tariff-shaken e-commerce?
Tariffs are back, and they’re no longer just an economic concern. They’re introducing significant uncertainties that affect both e-commerce businesses and online shoppers. In fact, 81 percent of brands already foresee disruptions in their global strategy, while 60 percent of consumers are becoming more value-focused and price-conscious. For online retailers, tariffs are more than...

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2025-05-30 02:28:51 -

Rabbit Care acquires GluayGluay.com to expand to insurance brokerage market
Rabbit Care, Thailand’s direct-to-consumer insurance comparison platform and a subsidiary of BTS Group, has acquired GluayGluay.com, one of Thailand’s digital motor insurance brokerages, cementing its leadership as the top consolidator in Thailand’s fragmented insurance broker market. Rabbit Care said in a statement last Friday that this strategic acquisition expands the...

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2025-06-06 08:41:04 -

Singapore’s FairPrice partners Google Cloud to improve retail experiences and operations
Singapore’s retail group FairPrice Group (FPG) has partnered with Google Cloud to showcase FPG’s Store of Tomorrow (SOT) program, a roadmap to embed the latest cloud and artificial intelligence (AI) technologies into new and existing in-store and omnichannel retail touchpoints to redefine customer experiences at FairPrice supermarkets. The duo said in a statement on Thursday that...

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2025-03-16 02:26:13 -

Top 5 tech trends shaping Malaysia’s e-commerce landscape in 2025
Malaysia’s e-commerce sector has rapidly evolved into a key pillar of our nation’s digital economy. According to the Department of Statistics Malaysia (DOSM), e-commerce income grew by 4 percent in the first nine months of 2024, reaching an impressive RM918.2 billion. This upward trend underscores Malaysians’ growing preference for online shopping, driven by convenience and a...

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