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From chatbots to agents: Why mid-sized companies are upgrading their conversational AI in 2025In 2025, the evolution from basic chatbots to intelligent conversational agents is no longer a trend, it’s a business imperative. For mid-sized companies, the pressure to compete with large enterprises and meet rising customer expectations has reached a tipping point. As a result, more and more of these businesses are rethinking their digital interaction strategies and upgrading their...0 Commentaires 0 Parts 1KB Vue 0 Aperçu
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Rabbit Care acquires GluayGluay.com to expand to insurance brokerage marketRabbit Care, Thailand’s direct-to-consumer insurance comparison platform and a subsidiary of BTS Group, has acquired GluayGluay.com, one of Thailand’s digital motor insurance brokerages, cementing its leadership as the top consolidator in Thailand’s fragmented insurance broker market. Rabbit Care said in a statement last Friday that this strategic acquisition expands the...0 Commentaires 0 Parts 2KB Vue 0 Aperçu
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Singapore’s FairPrice partners Google Cloud to improve retail experiences and operationsSingapore’s retail group FairPrice Group (FPG) has partnered with Google Cloud to showcase FPG’s Store of Tomorrow (SOT) program, a roadmap to embed the latest cloud and artificial intelligence (AI) technologies into new and existing in-store and omnichannel retail touchpoints to redefine customer experiences at FairPrice supermarkets. The duo said in a statement on Thursday that...0 Commentaires 0 Parts 2KB Vue 0 Aperçu
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Top 5 tech trends shaping Malaysia’s e-commerce landscape in 2025Malaysia’s e-commerce sector has rapidly evolved into a key pillar of our nation’s digital economy. According to the Department of Statistics Malaysia (DOSM), e-commerce income grew by 4 percent in the first nine months of 2024, reaching an impressive RM918.2 billion. This upward trend underscores Malaysians’ growing preference for online shopping, driven by convenience and a...0 Commentaires 0 Parts 6KB Vue 0 Aperçu
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